Novotel Ha Long Bay Hotel

Ha Long Road, Bai Chay Ward, Quang Ninh Province, Ha Long, Vietnam·View on map

Fabulous724 reviews
8.8
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Check-infrom 14:00
Check-outuntil 12:00
Parking✓ Free
WiFi✓ Free
Pets✕ Not allowed
BreakfastBuffet, Breakfast to go

Description

Novotel Ha Long Bay Hotel is a 5-star hotel in Bai Chay, Ha Long, with rooms overlooking the UNESCO World Heritage bay and an outdoor pool with an open-air pool deck. The kids' pool, the sun terrace and the sun loungers make it a practical choice for families, and The Square, the poolside restaurant, serves international dishes with views of the pool and the bay.

Every room has air conditioning, a private bathroom, a flat-screen TV and a minibar, with free toiletries and bathrobes. Several rooms have a private balcony, and the Superior and Executive Bay view rooms also face the sea and the pool. The Junior King Suite, at 60 m², is the largest room, while the Standard King and Standard Twin rooms look over the mountains and the city.

Guests can use the tour desk, the 24-hour front desk, room service, currency exchange and car hire, and the staff can arrange cruises on Ha Long Bay. Free WiFi and free parking on site are available, and buffet breakfast and breakfast to go are served.

Rooms

8 room types · 32–60 m²

The rooms at Novotel Ha Long Bay Hotel range from 32 m² to 60 m², and all of them have air conditioning, a private bathroom, a flat-screen TV and a minibar. The main choices are the view and the bed. The Superior and Executive Bay view rooms face Ha Long Bay and the pool, and the Executive room, at 42 m², has a bath as well as a shower.

Two single beds are offered in the Superior Bay view room, the Standard Twin Room and the Deluxe Room with Two Single Size Beds. The Standard King Room and the Standard Twin Room cannot take an extra bed. The Junior King Suite, at 60 m², is the largest room, with one extra-large super-king bed, while the Deluxe king bed room offers a single double bed with mountain and city views, and the Deluxe Room with Two Single Size Beds offers the same views with two beds.

Superior Bay view with 2 Single Size beds — Novotel Ha Long Bay Hotel

Superior Bay view with 2 Single Size beds

32 m² Max. 4 guests 2 Single bed
BalconySea viewPool view

This 32 m² Superior room is the bay-view option with two single beds, a private balcony and views over Ha Long Bay and the pool. Unlike the King version, it suits two travellers who want separate beds. The bathroom has a shower, a bidet and a toilet, with free toiletries and bathrobes provided.

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Superior Bay view with 1 King Size bed — Novotel Ha Long Bay Hotel

Superior Bay view with 1 King Size bed

32 m² Max. 4 guests 1 Extra-large double bed (Super-king size)
Sea viewPool viewMinibar

This 32 m² Superior room has the same sea and pool views as its twin counterpart, with one extra-large super-king bed in place of two singles. It has no balcony, so it suits couples who want the bed to be the centre of the room. The bathroom includes a shower, a bidet and free toiletries.

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Standard King Room — Novotel Ha Long Bay Hotel

Standard King Room

32 m² Max. 4 guests 1 Extra-large double bed (Super-king size)
BalconyMountain viewCity view

This 32 m² room has one extra-large super-king bed and views over the mountains and the city rather than the bay. It has a private balcony, and its bathroom has either a bathtub or a shower. The room cannot take an extra bed, so it suits two guests who want a standard room with a minibar and a flat-screen TV.

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Executive Bay view with 1 King size bed — Novotel Ha Long Bay Hotel

Executive Bay view with 1 King size bed

42 m² Max. 4 guests 1 Extra-large double bed (Super-king size)
BalconySea viewBath

At 42 m², this is the largest sea-facing room in the range, with a separate lounge, one extra-large super-king bed and a balcony over Ha Long Bay and the pool. Its bathroom has a bath as well as a shower and a bidet, so it suits guests who want more space and a bath.

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Standard Twin Room — Novotel Ha Long Bay Hotel

Standard Twin Room

32 m² Max. 4 guests 2 Single bed
BalconyMountain viewCity view

This 32 m² room has two single beds, a private balcony and views of the mountains and the city. It cannot take an extra bed, so it works for two guests sharing. Its bathroom has either a bathtub or a shower, and the room has air conditioning, a flat-screen TV and a minibar.

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Junior King Suite — Novotel Ha Long Bay Hotel

Junior King Suite

60 m² Max. 4 guests 1 Extra-large double bed (Super-king size)
MinibarBath or showerBidet

At 60 m², this is the largest room, with one extra-large super-king bed and the most floor space of the range. It has air conditioning, a minibar and a private bathroom with a shower and a bidet, and free toiletries and bathrobes are provided. It suits guests who want room to spread out over several days.

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Deluxe king bed room — Novotel Ha Long Bay Hotel

Deluxe king bed room

32 m² Max. 4 guests 1 Double bed
Mountain viewCity viewHairdryer

This 32 m² room has one double bed and views of the mountains and the city. A fireplace is its standout feature, and the bathroom has a shower, a bidet and a hairdryer. Air conditioning, a flat-screen TV with satellite channels, a minibar and a wardrobe complete the room.

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Deluxe Room with Two Single Size Beds — Novotel Ha Long Bay Hotel

Deluxe Room with Two Single Size Beds

32 m² Max. 4 guests 2 Single bed
Mountain viewCity viewBidet

This 32 m² room has two single beds and the same mountain and city views as the Deluxe king bed room. Unlike the Standard Twin Room, it has no balcony. The fireplace is its standout feature, and the bathroom has a shower, a bidet and a hairdryer.

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Facilities

57 facilities
Restaurant
Parking
Private bathroom
Air conditioning
Free WiFi
Fitness centre
Free parking
Room service
Flat-screen TV
Facilities for disabled guests

The outdoor facilities centre on the swimming pool and the sun terrace, with sun loungers, sun umbrellas, a garden, a kids' pool, BBQ facilities and a fitness centre on site. A cooking class is also offered, and heating is provided.

Dining covers the restaurant, a bar, a snack bar and a coffee house on site, with room service and breakfast in the room. Buffet breakfast and breakfast to go are available, and the kid-friendly buffet and kids' meals suit families. Special diet menus are offered on request, and wine and champagne are served.

Practical services include a 24-hour front desk, a tour desk, currency exchange, luggage storage and meeting and banquet facilities, while free WiFi and free parking on site are available. Facilities for disabled guests are provided.

General

  • Sun terrace
  • Garden
  • Outdoor swimming pool
  • Kids' pool
  • Sun loungers or beach chairs
  • Sun umbrellas
  • BBQ facilities
  • Cooking class
  • Tour desk
  • Currency exchange
  • 24-hour front desk
  • Heating
  • Luggage storage
  • Meeting/banquet facilities
  • Lift

Food & drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

In the room

  • Bath or shower
  • Shower
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Bidet
  • Toilet
  • Toilet paper
  • Towels
  • Slippers
  • Wardrobe or closet
  • Electric kettle
  • Desk
  • Fireplace
  • Socket near the bed

Media & technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Internet services

Parking

  • Parking garage

Novotel Ha Long Bay Hotel is on Ha Long Road in the Bai Chay district, on the west bank of Ha Long city and 950 m from the town centre. Bai Chay is the main tourist area of the city, and Ha Long Bay, the UNESCO World Heritage site that gives many rooms their view, lies close by. Bai Chay Beach is 550 m away, and Marina Bay Beach is 3.6 km. Guests describe the beach clubs and nightly events nearby as noisy until early morning, which is the main drawback of the area for them.

Ha Long Night Market is 800 m away, and Vincom Plaza Ha Long is 4.4 km. The Bai Chay Bus Terminal is 3.8 km from the hotel, and Cat Bi International Airport is 34.5 km away. Free parking on site is possible without a reservation, so you do not need to reserve a space if you arrive by car.

Sun World Ha Long Park is 1 km from the hotel, and the Ga Đại Dương cable car station, which serves the park, is 950 m away. Dragon's Run, a visitor attraction, is 600 m off. For Ha Long Bay itself, the hotel's staff can arrange cruises, and the tour desk on site can help with trips around the bay. The Halong International Cruise Port, the departure point for cruises, is 1.4 km away.

  • Dragon's Run
    Visitor attraction in Bai Chay, a short walk from the hotel
    600 m
  • Ga Đại Dương
    Cable car station serving the Sun World Ha Long park
    950 m
  • Sunworld
    Theme park in Bai Chay, with its own cable car
    1 km
  • Bai Chay Beach
    Beach in Bai Chay, beside a row of beach clubs and bars
    550 m
  • Chợ Vườn Đào
    Local market for food and everyday goods
    1.4 km
  • Halong International Cruise Port
    Departure port for Ha Long Bay cruises
    1.4 km

Is it for you?

Yes, if…

  • ✓you travel as a family: the Superior and Executive Bay view rooms take up to four guests, including two children, and the kids' pool, kids' meals and kid-friendly buffet are on site.
  • ✓you want a balcony over the water: the Superior Bay view room with 2 Single Size beds and the Executive Bay view room both have a private balcony facing Ha Long Bay and the pool.
  • ✓you plan to take a cruise on Ha Long Bay: the staff can arrange cruises, and the Halong International Cruise Port is 1.4 km away.
  • ✓you arrive by car: free parking is available on site, and you do not need to reserve a space.
  • ✓you want a bath as well as a shower: the Executive Bay view room has a bath, a shower and a bidet.

Maybe not, if…

  • ✕you are sensitive to noise: guests report poor soundproofing, and the beach clubs and events nearby can be loud until early morning.
  • ✕you travel with an extra bed: the Standard King Room and the Standard Twin Room cannot accommodate an extra bed.
  • ✕you prefer to avoid a cash deposit: a damage deposit of VND 2,000,000 is collected in cash on arrival and refunded in cash at check-out.
  • ✕you want a room much larger than average: most room types are 32 m², and only the Junior King Suite reaches 60 m².

What guests say

724 verified reviews
8.8

Guests most often praise the friendly, professional staff and the tidy, airy rooms. The main drawback is noise: several guests found the rooms poorly soundproofed, and beach clubs and nightly events nearby can keep the area loud until early morning. Some also mention rough access roads.

Staff9.3
Cleanliness9.0
Comfort9.0
Value for money8.8
Facilities8.8
Location8.8
Free WiFi8.6

Frequently asked questions

How much does a night at Novotel Ha Long Bay Hotel cost?

Room rates at Novotel Ha Long Bay Hotel change with the season, the room type and the dates of your stay. You can check the current rate with our booking partners for the dates you have in mind.

How do I get to Novotel Ha Long Bay Hotel?

Novotel Ha Long Bay Hotel is on Ha Long Road in the Bai Chay area, 3.8 km from the Bai Chay Bus Terminal. Free parking is available on site, and you do not need to reserve a space. Check-in starts at 14:00, and the hotel asks you to tell it your expected arrival time in advance, through the Special Requests box when booking or the contact details in your confirmation. The front desk is open 24 hours.

What is near Novotel Ha Long Bay Hotel?

Bai Chay Beach is 550 m from Novotel Ha Long Bay Hotel, and Dragon's Run, a visitor attraction, is 600 m away. Ha Long Night Market is 800 m away, Sun World Ha Long Park is 1 km, and the Ga Đại Dương cable car station is 950 m away. For shopping, Vincom Plaza Ha Long is 4.4 km away, and the Halong International Cruise Port, the departure point for cruises, is 1.4 km away.

Does Novotel Ha Long Bay Hotel serve breakfast?

Yes, Novotel Ha Long Bay Hotel serves buffet breakfast and breakfast to go, and breakfast in the room is also available. Children have a kid-friendly buffet, and special diet menus are offered on request.

Is a deposit required at Novotel Ha Long Bay Hotel?

Yes, Novotel Ha Long Bay Hotel asks for a damage deposit of VND 2,000,000 on arrival. It is paid in cash and refunded in cash at check-out, subject to an inspection of the property.

Is Novotel Ha Long Bay Hotel suitable for families with children?

Yes, Novotel Ha Long Bay Hotel is well suited to families. It has a kids' pool, kids' meals and a kid-friendly buffet, and each room type sleeps up to four guests, with up to two children in several room types, including the Superior and Executive Bay view rooms.

Can Novotel Ha Long Bay Hotel arrange cruises on Ha Long Bay?

Yes, the staff at Novotel Ha Long Bay Hotel can arrange cruises for guests who want to visit Ha Long Bay. The hotel also has a tour desk and car hire, and the Halong International Cruise Port is 1.4 km away.

Does Novotel Ha Long Bay Hotel have a swimming pool and a restaurant?

Yes, Novotel Ha Long Bay Hotel has an outdoor swimming pool with an open-air pool deck, plus a kids' pool. The Square, the poolside restaurant, serves international dishes, and the hotel also has a bar, a coffee house and a snack bar on site.

Novotel Ha Long Bay Hotel · Photos (16)
8.8 Fabulous724 reviews
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